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Octocom
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★★★★★ 0.0/5
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★★★★★ 0.0/5
octocom-ai
What is Octocom?
Octocom is an AI chatbot for e-commerce SMEs, offering 24/7 human-level customer support and sales assistance, handling 90% of support tickets and boosting sales with personalized recommendations and upselling.
  • Added on February 3, 2024
Free Trial
Web-based
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Octocom Features

  • Automatically handles 90% of support tickets, reducing costs and improving efficiency
  • Provides order tracking, returns and refunds handling, and complaints handling
  • Offers product recommendations, answers product inquiries, and facilitates product comparisons
  • Increases average order value through AI-powered upselling triggered by specific actions
  • Supports multilingual interactions and deploys on various channels, including WhatsApp and Instagram
  • Customizable to align with a brand's unique identity and easy to implement without complex workflows or rules

Use Cases of Octocom

  • Acts as a shopping consultant to simplify product selection and boost conversion rates
  • Optimizes customer experience by providing instant, personalized responses and real-time performance tracking
  • Compatible with major eCommerce platforms like Shopify, WooCommerce, Magento, and BigCommerce
  • Enhances customer experience by providing instant, personalized responses to queries
  • Drives sales through tailored product recommendations and strategic cross-selling and upselling
  • Simplifies product comparison for customers with clear, easy-to-understand explanations
  • Improves performance and monitors ROI with real-time performance tracking

Octocom Reviews

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